Making an SMS Address Book/Group
Having an address book saves you the time of always uploading a contact file for your Bulk SMS communications. Address Book is where all your contact groups are located. A…
Sending 2-Way SMS with NALO SMS Portal
2-way SMS is the surest way to know what your customers think about your brand. It allows you to receive real-time feedback from your customers through the SMS channel. To…
Preparing Personalization Contact Files for Schools and Churches
SMS Personalization becomes easy when you want to send a specific message to a unique client. To send personalized messages, you need to prepare a file that contains all your…
Creating a BULK SMS Contact File
Whenever you want to send Bulk SMS to recipients, you need a contact file. The contact file may be in the XLS, CSV, or TXT format. This file may contain…
Sending Personalized Bulk SMS Campaign
Personalization is your secret weapon for targeted campaigns. SMS Personalization helps you send messages to only interested people - hence, improving campaign conversions. With NALO SMS, you can send personalized…
Enabling/disabling OTP on your Account
2-step verification (also known as Two-Factor Authentication, 2FA) is a security mechanism that provides an additional layer of protection beyond the traditional username and password combination. It requires users to provide…
How do I reset a lost or forgotten NALO Password?
To reset your password, you will need access to the email or phone number linked to your NALO Solutions account. This will help us send a password reset notification via…
How to sign up for a NALO SMS Account
Join hundreds of thousands of businesses and individuals who are connecting to our Value Added Solutions(VAS) and becoming high performers in their industries (by signing up on Nalo's SMS account)…
Saving and Reusing SMS Campaigns
Saving messages on the SMS portal allows you to reuse the SMS for later campaigns. For example, you want to resend particular SMS campaigns to your customers again. 1. How…